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SCALED AGILE, INC

Brief

Scaled Agile provides access to training resources on SAFe, the world’s leading business agility framework. Employees of large enterprises learn SAFe and earn credentials through a Salesforce based platform called the SAFe Community. Now serving over 500k total users, and within a rapid growth stage, the SAFe Community is a key product within the enterprise portfolio.

By following a User Centered Design approach, I collaborate with end users, engineers, product managers, executives, and other key stakeholders to ensure innovative, attractive, and functional user experiences are delivered -enabling users to accomplish their goals quickly. 

I work on developing personas, journey maps, information architecture models, user task flows, wireframes, and visual UI specifications as needed. Then, ensure that a consistent design language is applied throughout the system, that matches the brand and the ideal experience of the end users.

Problem & Process

As a Prospective Buyer, I need information on what SAFe is, why I want it, how to learn it, and how I can scale it within my organization. 

As a System Administrator, I need to manage content, user records, analytics, and add new features within the system constraints (WordPress). 

As a Business Owner, I need well-organized and easy-to-access websites, to facilitate marketing and advertising needs.

Solution